Storm Éowyn and wintry weather

SPEN are working to resolve remaining power outages as soon as possible.

If you are still without power, they can offer you reimbursement for hot food and drinks of up to £10 a day per meal (max 3 meals per day) and to a maximum of £120 per household per day. Please complete the online form to submit your claim, which they’ll endeavour to process up to 10 days after the end of the incident. https://www.spenergynetworks.co.uk/.../food_compensation...

For those people who require reimbursement for hotel accommodation, you should send your hotel invoice to; StormEowynnorth@spenergynetworks.co.uk along with confirmation of your full name, address and contact number. If you have been affected, you can claim up to £200 per night, per household, max. The payment will take up to 4 weeks after the event ends to process.

Should any residents still require assistance as a result of the power outages please contact the council on 01620 827827 and ask for operator and you will be transferred to an agent who will assist.

Council response to Storm Éowyn

Council teams have been working day and night to deal with the impacts of Storm Éowyn. Staff are working through a significant number of incidents and calls, with a focus on keeping local communities and infrastructure safe and this will continue to be the case in the coming days.

Work includes assessing damage, clearing debris and carrying out repairs where required.

It will take time to respond to all of these issues and challenges and we will deal with them on a priority basis.

We have been working closely with partners and regular meetings of our severe weather response group have been held. We’ll continue to closely monitor conditions and local infrastructure.

Our sincere thanks to local communities for your support, patience and understanding at this time.

Information from SP Energy Networks regarding power cuts: Power Cut in Your Area? - SP Energy Networks

Advice from SP Energy Networks for residents affected by a power cut.

Advice from SGN on your gas supply during a power cut.