East Lothian Homecare Services
East Lothian Health and Social Care Partnership provides its own care at home service and emergency care service delivered by East Lothian Council employees.
Homecare Service
East Lothian’s Homecare service is a combined care at home and housing support service, delivering personal care and independent support to residents across East Lothian.
Services include:
- personal care: washing, dressing, personal hygiene care
- meal preparation
- toileting support
- assistance with medication, providing reminders and dispensing from blister packs
- hoists and equipment transfers (double-up care provision required)
- mental wellbeing
- onward referrals to care services including, occupational therapy, physiotherapy, frozen meals service, social work teams
Contacting the Homecare Service
Only registered clients, or identified next-of-kin of clients receiving care should make direct contact with the Homecare Service.
Telephone: 01875 618960
Email: communityaccess@eastlothian.gov.uk
Emergency Care Service
The Homecare team also provides an Emergency Care Service.
This service is linked to the Community Alarm / Telecare systems which can be installed in an individual's own home.
Primarily the Emergency Care Service team respond to community alarm calls, and other contacts, mainly related to falls or requests for urgent care support need. If you feel you require urgent care support, please contact the Community Care Contact Centre on 01875 824309 in the first instance.
The team additionally provide assistance with rehabilitation support, palliative care and at the request of Social Care Teams can provide in-person welfare checks for individuals perceived to be at potential risk.