Duty of Candour
All health and social care services in Scotland have a duty of candour. This is a legal requirement, which means that when unintended or unexpected events happen that result in death or harm as defined in the Act, the individuals affected understand what has happened, receive an apology, and organisations learn how to improve for the future.
An important part of this duty is that an annual report is prepared, published and provided to the Care Inspectorate in respect of how the duty of candour is implemented within services.
Housing Options Team
Download East Lothian Council's Housing Options Team report on their process and how they operate the Duty of Candour, here.
You can download the Housing Options Team's Duty of Candour report for 1st April 2022 to 31st March 2023, here.
Sheltered Housing Team
Download East Lothian Council's Sheltered HousingTeam report on their process and how they operate the Duty of Candour, here.
Read the Sheltered Housing Service's Annual Duty of Candour report.