Contact Adult Social Work Services
Adult Social Work Services Team
John Muir House | Brewery Park | Haddington | East Lothian | EH41 3HA
Mon-Thurs 9am-5pm and Fri 9am-4pm. We are closed on weekends and public holidays.
Telephone Contact Centre : 01875 824309
Email: communityaccess@eastlothian.gov.uk
Justice Social Work Services
Brunton Hall, Ladywell Way, Musselburgh, EH21 6AF
Mon-Thurs 9am-5pm and Fri 9am-4pm. We are closed on weekends and public holidays.
Telephone: 01620 827939
Email: cjsupport@eastlothian.gov.uk
Emergency Out of Hours Social Work Support
The Emergency Social Work Service (ESWS) provides an emergency social work service for situations that can't wait until social work office hours.
In an emergency situation outside our social work office hours, please call (Freephone) 0800 731 6969
It provides a support service to all social work units and carers in these councils when their managers or support liaison workers are not available.
Service priorities
The main priorities for the service are:
- statutory assessments for child protection
- detentions under the Mental Health Act
- urgent community care/child care assessments
All phone calls are screened by experienced staff who will prioritise those referrals that need to be dealt with as emergencies and pass on other referrals to daytime services.
When necessary, Emergency Social Work Service staff will visit you:
- in your own home
- in hospital
- at a police station
- at another location
Times of operation
The Emergency Social Work Service operates Mon - Thurs 4.45pm - 8.45am and Fri 3.45pm - 8.45am.
During public holidays, the service is open 24 hours.